Calling
More context. Less switching. Make the call.
Work through call queues with power or parallel dialling, keep the prospect record in view and capture what happened while it is fresh.
- In-browser calling and caller ID
- Power and parallel dialling controls
- Notes, dispositions and call history in context
01 / Dialler
Calling inside the workflow
The dialler belongs next to the campaign, the contact and the notes, not in a separate tab. Keep the queue, the call controls and the person you are speaking to together so the rep can stay focused on the conversation.
Choose the calling mode that fits the moment. Work one prospect at a time when context matters, or run a parallel queue when the goal is volume.
- Browser-based calling
- Power and parallel dial modes
- Caller ID and line selection
- Call history and dispositions
02 / Dialler
Everything the rep needs on screen
Before the call connects, the rep can see who they are calling, where the prospect came from and what happened last time. During the call, notes and outcomes stay within reach. After the call, the record is ready for the next step.
That continuity is the difference between a dialling session and a working sales conversation.
03 / Dialler
Built to sit beside outreach
Email and calling should inform each other. Use campaigns to create awareness, then follow up with a call while the context is still current. The dialler keeps the person and the history together so the next touch is not a cold start.
Telephony and number usage may be billed separately from platform subscription. Confirm current terms before you scale a calling motion.
Put the whole loop
in one place.
Start with dialler, then connect the rest of your outbound when you are ready.